Corpay
Location
Chennai | India
Job description
What We Need
FLEETCOR is currently looking to hire a Salesforce (CRM) Delivery Manager within our CORPAY division. This position falls under our payments line of business. The Salesforce Delivery Manager will be involved in all aspects of the CRM platform development life cycle, from project/feature prioritization, requirement engineering, and development oversight through testing, release and support for products serving our end user community. Acting as a liaison between business and technology, creative problem solving, impeccable communication and attention to detail are key skills expected in this role. This individual will also be responsible for leading a team of Salesforce professionals across 3 regions. How We Work As a Salesforce (CRM) Delivery Manager, you will be expected to work in a hybrid environment reporting to our office location in Chennai. FLEETCOR will set you up for success by providing: Assigned workspace in office set up Company-issued equipment Role Responsibilities The responsibilities of the role will include: Collaborating with product managers from other teams to develop and execute CRM solution strategy. Engaging with business users and managers during the project initiation phase: setting project and feature priorities and defining scope user stories and build designs. Driving technical and operational excellence in all project aspects, such as requirements gathering, gap analysis, solution design, implementation, and release management. Conducting User Acceptance Testing and end user training. Helping develop and roll out product feature documentation and training materials. Designing and maintain complex user roles, security, profiles, workflows rules. End to end project management of key development requirements. Providing ongoing consulting and expertise in key areas of focus. Qualifications & Skills A minimum of 6 to 8 years of IT experience or related experience with a solid background in product management/ownership, project/program execution and management is required. A minimum of 5 years’ experience as a Salesforce Administrator, Designer, or developer. A minimum of 3 years’ experience leading a Salesforce team. Analytical skills for transforming defined business needs into technology products, information flows, solutions, and services. Strong communication, presentation, organization, facilitation, and negotiation skills. Customer orientation with the ability to establish and maintain an ongoing partnership with senior business leaders. Demonstrated ability to effectively manage multiple work streams and to interface with multiple project teams and external consultants in a matrix organization. Previous experience working in a SCRUM or agile environment preferred. About CORPAY Corpay is part of the FLEETCOR (NYSE: FLT) portfolio of brands. A payments leader serving customers across the globe. Powering the next generation of payments. We enable businesses to spend less through smarter payment methods. A strong balance sheet, secure infrastructure, and best-in-class customer support back our solutions. Handling over a billion payment transactions across 145+ currencies in over 100 countries. Today, business is moving at an accelerated pace. Automation is the norm and digital connectivity is the goal. For many businesses, this speed creates complexity and their current payment processes cannot keep up. We help businesses, big and small, transition from older payment methods to smarter ones. Our Company & Purpose FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations; Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person’s unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting or following FLEETCOR on LinkedIn.Job tags
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