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Customer Assurance


Kezan consulting


Location

Mumbai | India


Job description

Company Overview:
Kezan Consulting is a leading firm in the Human Resources Services industry dedicated to providing topnotch HR solutions to its clients. With a focus on professionalism and excellence we strive to deliver exceptional service and drive success for our clients.

Role and Responsibilities:
Kezan Consulting is seeking a dedicated individual to join our team as a Customer Assurance representative. The primary responsibilities include AAC collection facilitating bookings relationship building collecting leads and EMI collections. The role involves meeting customers for holiday bookings field visits for collection of overdue EMIs and ASF/AAC resolving customer issues to retain them attending branch walkins and enhancing revenue through relationship building and generating referrals.

Candidate Qualifications:
The ideal candidate should possess strong communication and interpersonal skills a customercentric approach and the ability to drive revenue growth through effective customer engagement. A valid twowheeler driving license and the willingness to go for customer visits and meetings are essential.

Required Skills:

emi collections,aac collection,customer handling,facilitate bookings,collecting leads,relationship building,communication,sales


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