Location
Bangalore | India
Job description
Location: Mumbai, Pune, Noida, Bangalore, Hyderabad.
Experience: 6 - 9 years
Job Description - MDM Engineer - Airwatch , Intune, ABM
Total IT experience of minimum 7 years with relevant experience of 5+ years in MDM support
Strong experience in managing mobile devices through tools ( Airwatch, INTUNE, Apple Business Manager )
Upload, update, maintain, and delete iOS and Android /Windows Apps
Test and QA new iOS and Android releases Manage deployment process and schedule
Manage users and ensure user data is accurate in the MDM
Create, configure, and maintain security policies on the MDM and maintain enforcement
Renew / Update Certificate in AirWatch platform
Understand MDM reporting capabilities and provide weekly reports to Mobile Architect
Create, update, and maintain users and device owners in the MDM
Perform device Health Check on Airwatch Workspace One platform
Assess MDM capabilities and provide recommendations on optimization and usage
Provide hardware and software support for Apple iPad Pros and other tablets as required
Works with customers to resolve technical issues
Good Knowledge on managing devices from Samsung KNOX E-FOTA portal
Perform data, speed, and App usage analysis on company deployed mobile devices
Coordinate with the hardware team to create onboarding processes
Create user documentation as new features and Apps are deployed
Maintain the Enterprise Mobility page under the guidance of the Mobile Architect
Understand and create different tags and groups by location, department, and use case
Maintain self-service portal as provided for the suppport
Provide IT support for on and off-site corporate events
Own and operate company deployed MDM solution
Assist with piloting and testing new Apps for enterprise use
Certifications Airwatch, MSIntune, Apple support or similar certifications are a plus
Primary skill - Airwatch, MSIntune, Mobile Device Manager MDM
Job tags
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