Location
Visakhapatnam | India
Job description
As an Omni Sport Leader, your role is to ensure all customers leave our stores satisfied or satisfied .
I am an Omni business leader who gives my customers a WoW experience across channels.
- I greet, smile, and engage with customers to understand their needs.
- I utilize an omnichannel medium to sell products and services that fulfill customers needs.
- When customers are in-store, I assist them in expanding their choices through digital channels.
- I ensure that I am up to date with Decathlons products, services, and offers across all channels.
I ensure the best in the class offer, display, and availability for my sport.
- I guarantee customer and teammates safety in-store, with products, stock storage, and data protection
- I make sure that I select the right offer to give my users, the right product and services.
- I forecast my business according to my seasonality/ trend and ensure appropriate stock levels.
- I set up an experiential layout with strong visual merchandising strategies to increase my business.
- I will master the tools needed, to give my users the best in the class offer, display, and availability.
I Develop my sports local omnichannel performance.
- I am in charge of my sport and work towards ensuring the growth of my sport and its market share.
- Act as a sports ambassador, building a sports community to encourage customer/user engagement in sports practice within my catchment.
- I affiliate with the right partners who can help my customers practice their sport through events, workshops, and playgrounds.
- I make data-driven decisions for my customers/users according to the data collected through Omni channels.
Preserve our resources through site management and our societal impact (eco-mobility, waste disposal management)
- Boost eco-designed product sales
- Boost the share of circular sales (Buyback, Services, etc.)
- Reduce emission and wastage at my site
Job tags
Salary
