Key Accounts Manager

Location

Bangalore | India

Job description

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

What you ll bring

• 2 - 5 years of experience
• Proven experience as a key account manager
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with an aptitude for building relationships with  professionals of all organizational levels
• Ability in problem-solving and negotiation
• Tech-savvy person
• CRM - HubSpot experience added advantage

Job tags

Salary