Location
Bangalore | India
Job description
This position includes troubleshooting and onboarding of objects to support various application and infrastructure teams critical to organizational projects and operations efforts. This role must proactively manage incidents and change requests on a day to day basis as governed by documented
SLAs. PST North American business day coverage is required for this role, as well as participation in an on-call rotation.
Required Experience And Skills - A background in Information security systems with specific knowledge around Access Control. * Hands on Windows Servers Administration experience.
- Hands on Active Directory administration of users and groups using ADUC (Active Directory
Users and Computers)
- Functional understanding of TCP/IP networks and Firewalls
- Functional understanding of following protocols: TCP, UDP, DNS, SMTP, SNMP, SSH, SSL
- Basic understanding of UNIX system administration
Desired Experience And Skills - Understanding of Active Directory.
- Basic UNIX system administration.
- Basic scripting experience
- Experience with the following technologies/products: Identity Management, Privileged Access Management, SIEM, Authentication and SSO, System Monitoring and Alerting, Ticketing Systems, MSCS and Web Load Balancing solutions.
- Critical thinking to resolve non-standard troubleshooting techniques which will impact CyberArk Support SLAs and increase the RTO.
Shift Timings IST: 10:30pm – 6:30am
Job tags
Salary
