Location
Gurgaon | India
Job description
Details
Description
Job Role & Responsibility/Designation
Quality and Process Excellence Lead
Delivery Process/ Function Name
Quality
Educational Qualification
BE / B Tech/ MBA/ B.Stat from a Premier Institute
Skills ( Must Have)
· Programmanagement & change management
· Problemsolving tools/ analytical skills
· Excellentcommunication / interpersonal, facilitation skills
· High energylevel, confident, assertive and team player
Experience ( Minimum)
· ConsultingExperience
· Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.
· Experienceof managing team of quality practitioners.
· Exposure toISO, CMMi or COPC will be added advantage
· Consultingexperience in Shared Services Set up/BPO space is desirable
Job Description
· Responsiblefor driving quality initiatives for Wipro / Client Accounts.
· Working withdispersed cross functional teams on organizational process (re)-design or industry specific business processes
· Leveragebusiness optimization & innovation tools & application forprocess re-engineering
· Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository.
· Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship
· Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation
Any Other Remarks
QualityJob tags
Salary