Max life insurance co ltd
Location
Delhi | India
Job description
Job Summary :
- Direct customer service and sales to existing MLI customers through relationship building.
- Customer leads will be provided by company.
- Drive Revenue through Cross sell/Up sell
- Focus on cross-sell & up-sell opportunity in every lead allocated from HO team
- Drive productivity measures like lead to conversion ratio.
Key Responsibilities :
- Exceed month on month revenue target & collection target - Competition Analysis for giving professional advice to customer - Fix self-appointments every day from the given customer database as per the campaign- Customer Service/Retention through relationship management
- Timely & effectively resolve service requests of customers. - Drive renewal collection on allocated base. - Ensure retention of his/her allocated" Book of Relations" (existing customer database). - Establishing and strengthening relationship with the allocated customer base. - Identify financial goals of customers and providing financial planning assistance.Measures Of Success :
- TAT adherence for updating System - CSG - Successful completion of cross-sell/ up-sell Business Goals month on month - Collection of payment/premium from 91-180 days' due policies - Complaint Resolution /Customer satisfaction - Achievement of Retention Targets - > 45 unique customer meetings in a month - More than 90% attendance (of total working days)- Successfully score >=80% in the Functional Trainings impartedDesired Qualifications And Experience :
- Graduate with 1 - 3 years' experience in sales of Insurance/Mutual Fund/CASA/Investments/ Loans/Real Estate. - Minimum 6 months' exposure to Life Insurance - Age Bracket : 25-32 years - Must own a conveyanceKnowledge/Skills/Abilities :
- Process & Result orientation - Customer centricity & relationship building - Basic Computer Knowledge. - Good communication skills- English and regional language
Job tags
Salary