Salesforce Business Analyst

Location

Noida | India

Job description

• We want to hire a highly experienced Salesforce Business Analyst to join our company
• As a Salesforce Business Analyst, the primary responsibility will be to analyze business processes, gather requirements, write user stories using Salesforce capabilities, and manage the backlog
• The SF BA must work closely with business stakeholders and other team members to meet business requirements
• Furthermore, SF BA must have extensive knowledge about Salesforce solutions and configuration to add value
  

Roles and Responsibilities

• Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
• Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
• Manage backlog by creating user stories by gathering requirements.
• Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
• Works with the design team to address the most significant business operations.
• Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the businesss overall strategy and ethos.
• Familiarity with the backlog grooming process, attributes, review, and approval process.
• Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
• Maintain a functional grasp of the business requirements and project solutions.

Requirements and Skills

• Excellent knowledge of and proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Knowledge of Salesforce CPQ (is a plus).
• Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
• Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
• Collaborate with cross-functional teams to build sustainable applications.
• An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
• Excellent interpersonal and organizational abilities and the ability to communicate successfully with technical and non-technical customers.
• Ability to grasp clients requirements from diverse sectors and translate/present those demands into a compelling vision and roadmap for clients.
• Excellent knowledge of Scrum, Agile, SAFe, and tools such as Jira and Confluence.
• Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)

Job tags

Salary