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CRM Executive


Smart Work Consultants


Location

Sivakasi | India


Job description

We are hiring CRM Executive for a renowned manufacturing company.

Job Location - Sivakasi .

Responsibilities:

  • Build and maintain strong relationships with clients and customers.
  • Coordinate with clients to understand their packaging needs and preferences.
  • Manage vendor relationships and coordinate with suppliers.
  • Handle customer inquiries, feedback, and concerns.
  • Ensure timely and effective communication with clients and internal teams.
  • Facilitate smooth communication between clients and the production team.
  • Collaborate with vendors to ensure timely delivery of materials and services.
  • Conduct regular follow-ups to ensure client satisfaction.

Requirements

  • 3+ years of experience in customer relationship management.
  • Strong client and customer coordination skills.
  • Experience in vendor coordination and management.
  • Ability to handle client inquiries and concerns effectively.
  • Proactive and customer-focused approach.
  • Proficient in basic computer applications.


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