Align Technology
Location
Bangalore | India
Job description
Website :
Scope of the role: The Salesforce QA Engineer will be responsible for verifying and automating several CRM flows, Data and Portals as requested by different user groups in the company. This is a cross functional responsibility involving Development, IT, Customer Care, Sales, and Marketing groups. Successful candidate will have the ability to understand major systems architecture and technologies and excellent debugging technique. Main Responsibility and Activities: • Working in a Scrum team along with additional development, testing, and other team members in an Agile mode of execution. • Analyzing requirements to prepare effective test plans and test cases, working with Functional Leads on required clarifications and with developers on understanding actual development. • Responsible for testing CRM functionalities, automation, data, and processes, new or existing. • Design, develop maintain and execute manual and automated test scenarios. • Seeking ways to improve the testing process as well as communication with stakeholders. • Exploring, analyzing, and reviewing user stories for validity and feasibility. • Provide support to all task stakeholders and create clear documentation. • Collaborate closely and liaise with project teams in other parts of the world. • Execute all levels of testing (System, Integration, and Regression). • Provide proactive updates via Jira ticket tracking of progress and blockers. • Detect and track software defects and inconsistencies. • Communicate findings to technical and non-technical colleagues. • Provide timely solutions to meet task and project timelines. • Identify technical workarounds to facilitate quality execution. • Apply quality engineering principles throughout the Agile product lifecycle. Qualification & Skills required… • Bachelor’s degree in the technology field or equivalent education required. • 1-2 years of hands-on experience in SFDC development/implementation or software testing. • Experience with Salesforce.com (SFDC) Sales Cloud and Service Cloud functionality particularly. • Work closely with upstream and downstream application teams to execute E2E test cases. • Knowledge of SQL Queries, Inspector, Workbench and Data loader is preferred. • 1-2 years of experience in automated testing execution. • Ability to handle multiple tasks simultaneously with good time-management skills. • Good knowledge of Microsoft Excel. • Ability to work in a fast-paced environment with minimal supervision. • Sense of ownership alongside critical thinking and problem-solving skills. • Team player with great interpersonal and communication skills. • Self-learner with a constant strive for additional education in the testing field. Advantages • Salesforce certifications • ISTQB Agile tester CTFL-AT • SQA course • Prover certifications • Proficient English - Reading & Writing • Experience with Jira & Confluence • Knowledge of ERP/SAP and interfaces with it and SFDCJob tags
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