Location
Mumbai | India
Job description
The job exists due to thecriticality around seamlessly handling large-scale & complex projects forthe Transition function and crafting a value for internal partners bystreamlining / simplifying their processes, thus building relevant businessimpact.
- Develop an understanding of the E2E solution and value being proposed
- Give to the creation of the E2E Transition strategy / solution, along with the TL, by u2013 Consolidating relevant inputs from cross functional teams, with in line with the E2E solution, Validating rationale/assumptions for the proposed digital compendium proposed.
- Participate in Pre-Transition Workshops to gain further insight and fine tune the transformation solution to meet clientu2019s stated and unstated needs and own all RFP document updates
- Understand Gu2019s Digital Compendium - Transformation Services offerings, solutions, digital assets and their deployment toolkits - with sharp focus on client / domain specific agendas
- Drive the deployment of digital compendium in Transformation solutions, as identified
- Develop and refine Client engagement strategies in line with client expectations and relationship management practices
- Engage the Client project Teams to identify potential opportunities (unstated)
- Taps into internal networks u2013 TLs / SMEs / SDLs / People Function etc. to identify meaningful ideas or customize existing transformation solution to accordance to clientu2019s expectations
- Handle expectations and gain substantial agreement / ownership to drive the Project agenda as laid out.
- Identify and communicate risks, and co-create change solutions throughout the Project period
- Build a foundational knowledge of revenue, AOI impact and cost drivers for a business during the transition lifecycle
- Responsible for SLA Adherence during the transition lifecycle (90 days post go-live)
- Execute and control the implementation of the financial strategies to realize their benefits and positively impact E2E transition costs.
- Analyze and take corrective action to stay on track with transition cost and On Time delivery
- Build a deep understanding of the domain, products and service lines within the industry
- Develop an acumen around Clientu2019s business know-how and expectations
- Develop and validate own u2018viewpointu2019, based on the information captured, in discussion with the TLs.
- Demonstrate existing u2018Viewpointu2019 to contextualize the transformation solutions to exceed client expectations and enhance our value proposition
- Hold conversations / presentations that are : Client focused and contextually aligned, Focused on project outcomes / capabilities for the client, Bring out the credibility of the individual as a trusted advisor, Bring out the credibility of an organization as a consultant.
- Mobilize a clear and effective cross functional (including Ops / People Function etc.) program team to drive project outcomes
- Develop the project plan in line with the necessary change, associated costs and intended outputs
- Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc.) creating a u2018zero surpriseu2019 environmentu2019 through the project cycle.
- Implement change readiness strategies to transition to steady-state Operations in order to realize the new capabilities.
- Foresee, assess, communicate and mitigate project & process risks to impacted parties
Requirements
People skills
- Program governance
Client management
Resource management
People management Â
Soft skills
- Create deep client impact
Drive innovation
Business acumen
Execution excellence
Build organizational talent
Job tags
Salary
