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Virtual Assistant


HIKINEX


Location

Delhi | India


Job description

Job Summary: The virtual assistant job involves providing remote administrative, technical, or creative support to individuals or organizations. Responsibilities include managing calendars, scheduling appointments, handling emails, conducting research, and offering customer service. Proficiency in communication, organization, and various tools such as CRM platforms is essential. The role offers flexibility and the opportunity to assist clients or employers remotely while maintaining professionalism and confidentiality.

Responsibilities:

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Email Management : Efficiently sort and organize emails, respond to routine inquiries, and prioritize critical communications for our clients. ·

Calendar Management : Manage scheduling, send reminders, and coordinate appointments across different time zones. ·

Meetings : Organize, schedule, and facilitate virtual meetings, providing necessary technical support, documentation, and note-taking support. ·

Social Media and Website Management : Maintain and update social media and websites, ensuring engagement and up-to-date information for our clients' audiences. ·

Presentations : Develop and format engaging presentations for various business needs, translating complex data into visually compelling formats. ·

Excel Spreadsheets : Organize and analyze data using Excel, creating reports, charts, and visualizations. ·

Document Drafting : Prepare and format documents, reports, and emails, adhering to clients' specific standards and requirements. ·

Data Entry : Perform accurate data entry tasks, ensuring confidentiality and integrity of information. ·

Project Management : Assist with project organization, track progress using management tools, and communicate updates to stakeholders. ·

Customer Support : Deliver exceptional customer service, handling inquiries and directing customers to appropriate resources. ·

Planning & Research : Support event and project planning with meticulous coordination and conduct comprehensive research for client projects. ·

Financial support : Provide basic bookkeeping tasks, including handling invoices, preparing financial reports, and maintaining financial records.

Desired Skills and Qualifications:

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Communication : Excellence in written and verbal communication adapted to various business needs. ·

Organizational Skills : Proficient in managing multiple tasks and deadlines. ·

Technological Proficiency : Skilled in office software, and highly adaptable to new technologies. ·

Problem-solving : Independent in addressing challenges with effective solutions. ·

Customer Service : Committed to understanding and solving customer needs professionally. · Experience as Virtual Assistant/Administrative Support or similar role, preferably in a remote context. · Proficiency in productivity and collaboration tools, such as Microsoft Office 365, Google Workspace, Slack, Zoom, and others. · Flexibility to work across different time zones as required by US-based clients. · Detail-oriented with a strong independent work ethic and problem-solving skills. · Fluency in English is a must; candidates must possess strong skills in both spoken and written English.

Job details:

· Employment Type: Contract · Duration: 1 year, with the possibility of extension · Compensation: Hourly rate of ₹125 - ₹187. Given the full-time support required, the projected monthly income ranges from ₹20,000 to ₹30,000. · Work Schedule: Monday through Friday, adhering to a night shift to align with US Time Zones (8 AM – 5 PM PST / 8:30 PM – 5:30 AM IST). Additionally, schedule may be changed contingent upon the role requirement. · Location: Remote (Work from Home) · Internet Requirements: A minimum internet speed of 50 Mbps is required, with a LAN connection recommended for optimal performance.

Join Us: Become a part of our dynamic team and contribute to our mission of finding the best talent to drive our organisation forward. If you are passionate about recruitment and want to make a significant impact in a growing company, we would love to hear from you.


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