Principal Product Manager

Location

Bangalore | India

Job description

• The Offer Product Manager will be part of an effective best-in-class Product Management team, responsible for articulating and managing the Offer product functionality from customer business requirements to user acceptance

• She or he will strive for a consultative approach, orchestrate the best adapted solutions and portfolio, helping airline leaders succeed in their strategy

Key accountabilities

Articulate product strategy and innovation

_ Follow market, industry and technology trends that transform the airline retailing landscape.

_ Define the product strategy in collaboration with the Offer Business Owner, Train PM, Product Marketing and RD, in line with Airline new business retailing model.

_ Identify, gather and use data for decision making.

_ Foster innovation to unlock business value.

_ Participate in industry groups such as IATA, ATPCo and AGIFORS to understand market trends, present Amadeus solutions, and shape the industry transformation.

Identify opportunities

_ Identify, assess, and benchmark business needs from customers / prospects aligned with the product strategy.

_ Build the product plan/roadmap long-term plan.

_ Consolidate and articulate business needs into new product concepts or upgrades.

Sales and Marketing

_ Provide key information on the product-to-Product Marketing to define the Value proposition

_ Contribute to the launch plan with Product Marketing and other associated teams.

_ Share content for product documentation, sales tools, and collateral.

_ Create standard and tailor-made presentations, and demo scripts showing product value.

_ Give presentations, demos and familiarization sessions to customer, or train Sales to perform them.

_ Participate in the preparation of key events, guaranteeing the success of product launches and follow up.

_ Contribute to answering RFP/RFI for the product.

Ensure customer satisfaction

_ Provide support and assistance to customer.

_ Monitor product acceptance, product performance and satisfaction

_ Take corrective action as necessary.

Agile Product Management / Epic Owner activities

_ Participate in the RD Trains, implement the product vision the business value in line with the business owners, the train PM s, the product owners agile teams.

_ Participate in the Offer PM Train, identify and prioritize backlog items and deliver assigned objectives.

_ Communicate to, and gain adoption by, customers Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.

_Maximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their delivery.

Formalize requirements (scoping)

_ Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.

_ Assess potential gaps between customer requirements and Amadeus solutions.

_ Write a high-level business requirement and/or document detailed requirements and epics and/or user stories.

Lead design and development using the SAFe framework

_ Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.

_ Participate in Sprint planning reviews.

_ Own or review solution Epics to ensure they correspond to identified customer / market needs

Requirements

• University degree in Science, Business, Product Management, Marketing or related field, or equivalent work experience
• Experience in Product Management/Product Marketing practices / in managing B2B Software Products or SaaS
• Experience in working in an Agile environment.
• Experience in customer facing professional positions.
• Experience in the one of the areas of the Offer solution scope (Revenue Management, Dynamic Pricing, Shopping, Servicing, Availability, Inventory and Schedules) is a plus.
• Experience in Airline Industry, PSS and evolution of the market is a plus.

Education

• B-School BS Degree, MS Degree preferred.

Job tags

Salary