Location
Bangalore | India
Job description
Job Description
Zendesk, a fast growing web-based customer service and engagement software company, is looking for a Data Migration Engineer II to help customers implement their data transformation requirements into and out of Zendesk.
You will work on a small, agile team within the Professional Services technical organization. You need to be a self-starter and be able to balance challenging priorities to bring your projects to completion. Your work will focus on transforming and moving data into and out of Zendesk. This will include data imports, data exports, configuration replications.
You will work on a multi-functional global team consisting of Project Managers and Technical Architects within the Zendesk Professional Services organization. You need to be self-motivated and capable of working on multiple concurrent projects with competing priorities to bring your projects to completion.
In this role, you will become an expert on Zendesk data imports, data exports, java development.
What You'll Be Doing - Support the Professional Services team to ensure accurate completion of platform data services projects
- Help Zendesk customers access their data quickly and efficiently
- Develop Server Side Java Services
- Maintain technical expertise across the Zendesk API & Platform infrastructure capabilities
- Become a domain specialist in Zendesk Platform Data Services
What You Bring To The Role - Strong Data Engineering and Java Development experience
- 4 + years mandatory experience with Java, Python and SQL
- Experience with REST APIs, Web Services, and/or Backend integrations
- Experience working on fast paced projects
Preferred Qualifications - 4+ years experience working in professional services or on external paid client projects
- Required Java experience
- Experience delivering high-quality and maintainable code for a variety of contexts
- Experience designing, developing, and deploying cloud applications on AWS platform
- Experience with Database design and Data modeling
- Care for sophisticated, efficient, and maintainable code -- knowledge of when to test, what to test, and how to write testable code
- Solid communication skills, both written and verbal
- Ability to engage on several projects concurrently
Where we work In this role, you'll work primarily remotely with the support of a dynamic and caring team. We'll provide you with the digital tools and experiences to be together–even when we're apart. Being digital first doesn't mean we're digital only. You'll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices at Bangalore, India. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
If this sounds like you, then we believe you'd be an excellent match! The outstanding support you will provide through many different channels of communication, both internally and externally is the blueprint for how we do Zendesk, on Zendesk. You'll be part of an outstanding culture that is contributing to customer retention and expansion.
Please note that anyone hired into this position must be physically located in and plan to work from Karnataka. Please note that anyone hired into this position must be physically located in and plan to work from Karnataka.
The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [HIDDEN TEXT] with your specific accommodation request.
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