Domain Support Specialist
Location
Noida | India
Job description
About This Opportunity
This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement performance levels!
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
What You Will Do - Start working on 1st Level Alarm Monitoring.
- Resolving 1st Level Fault Management/ Solving.
- Monitor network and servers.
- Work well and predefined system support guidelines and ground on Incident management.
- Ensure proper execution for Legal request.
- Assurance support on billing operations.
- Participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
- Ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries.
You will bring - Sharing knowledge and collaboration skills.
- Problem solving and creative thinking.
- Ericsson knowledge.
- Delivering results & meeting customer expectations.
- Working with people.
- Manage instructions & procedures.
- Applying expertise & technology.
Key Qualification: - Education: Minimum on bachelor level, in engineering (IT, Telecom).
- Experience: 4-6Years.
Why join Ericsson At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: India (IN) || India : Uttar Pradesh : Noida
Job details: Domain Support Specialist
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