Customer Development Manager - Martech

Location

Bangalore | India

Job description

Job description :

Solutioning

• Probe client s business needs opportunity and objectives by conducting discovery meetings with CMO s Digital Product managers and C level executives.
• Understand context and create a solution framework leveraging google GMP ecosystem and C4M framework that acts as a building block to address client tactical and strategic problems.
• Identify the knowledge gap and create a workshop framework. Deliver workshops on GMP tools such as GA360 Firebase Lookerstudio and internally built data science solutions.

Responsibility 1 : Influence Target audience and build Opportunity pipeline

• Training/workshops as possible within the concerned region to establish our influence(authority) in the eyes of potential clients.
• Identify target customer and reachout to them using appropriate channels
• Setting up and facilitate meeting with the prospects
• Engage prospects and segment it to appropriate opportunity list
• Create opportunities for Audit or a project.

Responsibility 2 : Opportunity and contract

• Responsible to manage new customer acquisition independently
• Follow the customer acquisition cycle from qualified lead to contract
• Probe client s business needs opportunity and objectives by conducting discovery meetings with CMO s Digital Product managers and C level executives.
• You will lead and become a point of contact between internal delivery teams and the prospect.
• Conducting educational workshops
• Prepare proposal/Quote and liaison with legal teams to ensure smooth empanelment and approval of the contract

Responsibility 3 : Building Deep Relationship & Value creation

• Nurture grow and own the existing portfolio relationships so that eventually it leads to deepening of relationship and renewal of existing contract
• Maintain a healthy relationship with the business and Finance POC and influence them to clear overdue payments.

Responsibility 4 : Data management & reporting

• Ensure sales processes are followed and actively contribute to the improvement of sales process
• Collect feedback and reviews from existing customers
• You will ensure just in time data management using deployed lead management tools. Ensuring client and prospect data on the software tools is up to date. This will include opportunity stage prospect list contracts and invoices.
• Prepare monthly report and timely share it with your line manager

Required Qualifications:

Bachelors degree in Computer Science Information Technology or related field.

Proven experience as a Sales professional/marketer/Consultant with a minimum of 25 years of experience

Strong understanding of cloud technologies including IaaS PaaS and SaaS..

Excellent communication and interpersonal skills with the ability to build strong client relationships.

Strong analytical and problemsolving skills with the ability to identify and resolve issues in a timely and effective manner.

Ability to work independently as well as collaboratively in a team environment.

smb sales,it sales,saas

Job tags

Salary