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IOT L1 Support Engineer


The Product Guys


Location

Bangalore | India


Job description

Requirements

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE:

ESSENTIAL

DESIRABLE

Bachelors degree in Telecommunications, Engineering, or a related field.

X 2+ years of experience in mobile core network operations.

X Deep understanding or experience of IOT application in telecom

X Technical knowledge of 2G, 3G, LTE, VoLTE network, including core network elements and architecture.

X Solid knowledge of networking principles, protocols, and technologies.

X Experience with monitoring tools, troubleshooting techniques, and performance analysis.

X Proficient in using industry-standard tools for analysing KPIs and metrics.

X Excellent analytical and problem-solving skills with a focus on delivering high-quality results.

X Strong communication and interpersonal skills to collaborate effectively with internal and external stakeholders.

X Ability to work under pressure and prioritize tasks in a fast-paced and dynamic environment.

X Strong trace or log analysis and troubleshooting.

X Professional certifications such as CCNA, CKA, OpenStack COA is advantageous.

X Proficiency in scripting or automation languages.

X Basic understanding of Kubernetes and networking.

X Configuration implementation experience.

X Familiarity with TLS and UDP protocols.

X Knowledge of LwM2M/MQTT protocol for IoT device integration.

X Understanding of cloud basics, including cloud networking concepts.


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