IT Systems Engineer

Location

Bangalore | India

Job description

As an IT Engineer, you will be responsible for maintaining the reliability, performance, and security of our IT infrastructure, systems, and services. You will collaborate with cross-functional teams to deploy, configure, and troubleshoot IT solutions that meet the organization's needs and objectives.

Tasks & Responsibilities

Infrastructure Management:

· Manage and maintain the organization's IT infrastructure, including servers, network devices, storage systems, and virtualization platforms.

· Ensure the availability, reliability, and performance of infrastructure components through proactive monitoring and maintenance.

System Administration:

· Administer and support Windows, Linux, or other operating systems, including installation, configuration, and troubleshooting.

· Manage user accounts, permissions, and access controls to ensure security and compliance with policies.

Network Management:

· Configure and maintain network devices, including switches, routers, firewalls, and VPNs.

· Troubleshoot network connectivity issues and optimize network performance.

Endpoint Management:

· Deploy and manage endpoint devices, such as desktops, laptops, tablets, and mobile devices.

· Implement and maintain endpoint security solutions, including antivirus, encryption, and endpoint management tools.

IT Support and Helpdesk:

· Provide technical support and assistance to end-users, resolving IT-related issues and inquiries in a timely manner.

· Document support activities, solutions, and resolutions in the IT ticketing system.

Backup and Disaster Recovery:

· Implement and manage backup and disaster recovery solutions to protect critical data and ensure business continuity.

· Conduct regular backup tests and recovery drills to validate the effectiveness of the recovery process.

Requirements

· Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

· 3 years of experience in IT engineering, system administration, or related roles.

· Proficiency in managing and troubleshooting Windows and Linux operating systems.

· Strong knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs.

· Experience with virtualization technologies such particularly Microsoft Hyper-V and VMware vSphere.

· Familiarity with cloud computing platforms, such as Azure, Racskpace, AWS and GCP

· Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues.

· Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.

· Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), CCNA, ITIL, IBM, MCDST, BICSI are a plus.

· Scripting experience with languages such as; powershell, Bash, Python etc

· Experience with IAC (infrastructure as code) methodologies utilizing tools such as Terraform, Ansible, Docker etc

· Experience working in a complex environment with a mixture of technology stacks, project and service desk work.

· Excellent written and verbal communication skills in English.

Job tags

Salary