Bank Operation- Customer Service Officer
PROV HR Solutions Private Limited
Location
Thanjavur | India
Job description
we have opening for CSO
Products: Liability/Current Account / Savings Account
Location:
Alathur
Papanad
Pattukkottai
Pattukkottai
Peravurani
Papanasam
Thirukkattupalli
Trichy Main
Vilangudi
Vilangudi
Tanjore
Gandhigramam
CSO Customer Service Officer Job Purpose Responsible for retention of customers by providing best services and achieving new customer acquisition. Key Accountabilities
- Deepening, Retention of customers across all products by providing best services, which is measurable through increase in ETB Book balance movement and achieving of new customer acquisition.
- Sourcing of asset products including JDL renewal & NTB and other asset products. 3. Term Deposit book growth - incremental and NTB.
- Increase of Fee Income by Forex fee income and cross selling of TPP. 5. Digital onboarding of customers Job Duties & responsibilities
- AML/KYC/RE-KYC & Other operational & compliance adherence
- Ensure timely completion of training modules assigned.
- Ensure complaints are responded to and addressed in a timely manner.
- Handling of inventories, secured stationaries, customer deliverables as per process and ensure its stored in dual custody.
- Compliance to audit observations. Required Experience 2 5 years of experience in Teller/Authoriser/Cashier/Cross selling/Front end
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Job tags
Salary