Drive ISO Surveillance audit, compliance internal & external audits
Responsible for adherence to Compliance Governance
Compile reporting around Compliance metrics
Drive Business Continuity Planning between Customers - EXL
Ensure Data Protection & Compliance Agreements adherence
Compliance Initiatives - Training, liaison with key stakeholders
Conduct Compliance Audit - Recommend corrective actions and remedies
Create Compliance scorecards, dashboards and general reporting around performance of the business
Support newly migrated processes or processes in the pipeline to be migrated from Compliance Prospective.
Participate in meetings with the business and clients around Compliance performance measurement
Regular audit of reports from operations, preparation of audits and real-time flagging of gaps.
Follow-up audits and checks to test implementation of controls
Reporting on audits and flags to the appropriate forum in a timely manner.
Ensure compliance to client and organizational policies and procedures in respect of reporting.
Maintain information access for their department by initiating the processing of requests to create, change, or revoke physical/logical access within a department
Act as the department liaison to Client Security Team
Responsible for completion of re-verification of user physical/logical access for users within their department as per defined timelines
Completing compliance self-assessment
Conducting compliance review (Planning, Execution, finalization of observations and closure of review including follow up for management comments and open action points)