HCLTech
Location
Noida | India
Job description
Job Description (Posting).
Responsibilities Operational support for endpoint security products, agent and troubleshooting on an enterprise scale. Troubleshoot all Level 3 Calls and provide continual delivery improvement and meet Client SLA from the Global Clients Ensure client assets are compliant with Endpoint security protection best practices. Responsible for documentation compliance with client s security policy and periodic updates Should be effective in coordination with client users and team. Hands on Experienced in configuration of appliance & console, installation, Upgradation, User Policies, Privilege account provisioning and AV policies. Manage PKI services including Certificate generation, Revoking certificates and CSR. Management of McAfee ePO versions including implementation & administration of ePO components. Troubleshooting and fixing agent and connectivity issues. Incident detection and response activities. Managing access to Windows, Unix/Linux, web portal, RDP Published application. Should be capable to deploy/install/configure PAM Components. In-depth understanding to use accounts Services, and task Discovery tools. Migration and Upgradation of PAM activities. Report generation and analysis from McAfee console. Coordinate with Client s Security Management and attend all security meetings. Work on complex / escalated incidents, problems and changes within the Operational environment. Supporting 24/7 Cyber Sec environment. (1.) To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection (4.) To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client Qualification AMIE, B Tech, B.E, B.I.T, B.Sc.(Hons), Bachelor of Science, BASc - Bachelor of Arts and Science, BBA, BCA, BCom No. of Positions 1 Skill (Primary) Tools and Standards-Support-CA Identity Management Auto req ID 1259315BRJob tags
Salary
