Customer Acquisition: Develop a deep understanding of the company's products or services and effectively communicate their features and benefits to potential customers
Convert leads into sales by addressing customer needs and objections
Relationship Management: Build and maintain strong relationships with existing customers to ensure their satisfaction and loyalty
Provide exceptional customer service, resolve complaints, and address any issues or concerns promptly
Sales Targets: Work towards achieving or exceeding individual and team sales targets by consistently meeting or surpassing assigned quotas
Prepare sales forecasts, track progress, and report sales performance regularly
Market Research: Stay updated on industry trends, market conditions, and competitors' activities
Conduct market research to identify potential customer segments and develop strategies to target them effectively
Sales Support: Collaborate with the sales team to prepare sales presentations, proposals, and contracts
Coordinate with other departments such as marketing, product management, and customer support to ensure a seamless customer experience
Sales Reporting: Maintain accurate and up-to-date sales records, including customer information, sales activities, and sales pipeline
Provide regular reports and analysis to the sales manager or senior management
Product Knowledge: Continuously enhance product knowledge through training programs, workshops, and self-study
Stay informed about product updates, features, and industry best practices
Sales Strategies: Contribute to the development of sales strategies, marketing campaigns, and promotional activities to drive sales growth and increase market penetration
Professional Development: Stay proactive in personal and professional development to enhance sales skills, industry knowledge, and sales techniques
Attend sales conferences, seminars, and workshops as required
Requirements:
Proven experience in sales, preferably in a similar role or industry
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Goal-oriented mindset with a track record of achieving sales targets
Ability to work independently as well as part of a team
Proficient in using sales CRM software and other relevant tools
Strong problem-solving and decision-making skills
Self-motivated and driven to succeed in a competitive sales environment
Flexibility to adapt to changing market conditions and customer requirements
Bachelor's degree in business, marketing, or a related field (preferred)
