IT Commercial Excellence Admin
Garrett - Advancing Motion
Location
Bangalore | India
Job description
Job Description
Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future. Garrett is the true pioneer of automotive turbocharging dating back more than 60 years and continues today as the world's leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars, commercial vehicles and off-highway equipment. With a worldwide footprint of engineering centers, testing labs and manufacturing facilities, Garrett serves all major automotive companies to implement key differentiated technology offerings. This role is one of the important key position in IT Commercial Excellence to handle Salesforce & other CE critical platforms admin activities/support/trainings/testing.
Responsibilities - Candidate who have 3 to 5 years of salesforce system administrator with strong hands-on experience to support and manage 500 plus salesforce user.
- Preferred to have the candidate is Salesforce.com certified Administrator [ADM-201].
- Provide admin support in Garrett commercial excellence applications like Market View , PQF Manager and GCM.
- Candidate must have knowledge and experience in Sales, Service , Marketing and Finance functionalities.
- Must have experience in Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- Support all aspects of user and license management including new user setup ,deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
- Must have hands on experience in Data loader tool to perform DML operations with Salesforce Standard and custom objects in salesforce environments.
- Assist with troubleshooting issues and provide technical support with salesforce.com best practices approach.
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
- System administrator should collaborate with integration team and other connected systems to solve data issues and production bug fix.
- Identify unused or underutilised platform features .
- Sandbox environment management including creation , refresh and setup.
- Data management to improve Salesforce data quality, implementing rules and automation as needed.
- Have good knowledge in excel functionalities like Vlookup to support on Data loader, data management activities.
- User support tickets, Monitor and improve user adoption.
- Helping users develop or fine-tune reports so they yield meaningful metrics.
- Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
- Weekly Data export and Metadata backup using Eclipse tool/other.
- Changeset Deployment activities requested by the Development Team.
- Data Management.
- User Training/Management.
- Technical documentation.
Education And Qualifications - Graduation in Computer Science.
Experience - 7 years of IT industry and Certified Salesforce Administrator.
Key Skills And Knowledge - Excellent English skills, other languages would be an advantage.
- Basic understanding of front-end technologies, such as CSS, JavaScript and HTML/XML.
- Basic understanding of relational database management system (RDBMS).
- Nice to have some experience in programming, database management and technologies like Java, Apex, Visual force, Java script, Jquery, and Integrations techniques SOAP, REST, Streaming API.
About Us This is an exciting time to join Garrett Motion! Garrett is one of the automotive industry's most iconic brands, a global innovator and technology leader that enables vehicles to be cleaner, more efficient and connected. With a nearly 70-year legacy, we serve customers worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.
Our comprehensive portfolio of emission-reducing and zero-emission solutions advance sustainable motion, from world-class turbocharging and electric boosting technologies for hybrids, to electrified powertrains and automotive software.
With innovations that combine the best of mechanical and electric, Garrett is redefining zero-emission automotive technologies.
Organization The Garrett Information Technology (IT) team focuses on understanding the business, market challenges and new technologies to deliver competitive and innovative services that make ou r business more flexible both today and in the future
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