Excelencia iTech Consulting Pvt Ltd
Location
Chennai | India
Job description
This is a remote position.
The Global IT Infrastructure Program Delivery Manager manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across the IT infrastructure and operations groups. This role will work closely with cross-technology and cross-functional partners to deliver value to the customer, meeting the scope, budget and timeline of the effort. This Program Delivery will require strong communication skills to coordinate onsite and remote work with teams across our regions. Focus is required on delivering the design, procurement, deployment, and lifecycle of IT infrastructure platforms and equipment, from inception to completion.
DUTIES
In a numbered list, please describe primary job activities using an action verb in the present tense (e.g., Performs, Coordinates, Administers, Manages, Directs, Oversees, Supervises, Leads and Facilitates, etc.).
A primary job activity is one which involves 10% or more of a position’s time. List primary duties in order of importance; consider including percent of time spent on each job activity. Job duties should be understood by anyone outside of the department or organization.
Duties
1. Develop and manage IT- Infrastructure deliveries from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with Technical and Functional teams.
2. Provide program management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the Infrastructure team.
3. Own updates and knowledge documentation regarding hardware and equipment standards to ensure appropriate hardware standards are met and the correct equipment procured.
4. Serve as a liaison between all I&O associates, Development and Application teams and Customer (both internal and external).
5. Identify and manage Visual Management KPIs in accordance ’ Lean principles and guidelines to lead Infrastructure management boards.
6. Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with IT-infrastructure standards and procedures as needed, and ensure proper follow-up.
7. Facilitate formal turn-over with IT production teams and monitor deliverables until agreed upon launch/deliverable milestone is achieved.
8. Update or develop documentation on processes that are critical to successfully implementing the deliverables
9. Identify opportunities to streamline deployments, share best practices with peers and leaders and implement continuous improvement / Lean actions on a regular basis.
10. Act as an escalation point for other Program Managers. Collaborate to ensure standards are being followed and offer guidance that will ensure success.
Job tags
Salary
