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Desktop Support Engineer (D&D)


Golden Five Llc


Location

Bangalore | India


Job description

Strong Experience in following technologies:

Installation configuring / OS Upgradation & troubleshooting Windows 2008, Windows 10, Windows 2012 and Windows 2016 in standalone and server environment.

OS installation setup phases.

Windows patching / Windows servicing - 'windows update' - Troubleshooting patching issues manually & via windows update, plus point if candidate knows CBS architecture & components.

Windows activation - understanding and troubleshooting windows activation client/server and KMS (Key management service) - setup / configuration and troubleshooting as well.

Bitlocker / MBAM - Basic knowledge of Bitlocker i.e. how does it work, command line parameters and troubleshooting Bitlocker issues. MBAM basic knowledge on setup and configuration, troubleshooting issues in MBAM.

MDT / WDS - Basic knowledge on MDT / WDS its functionality and troubleshooting scenarios.

Good English Communication Skills - Spoken and Written (including technical writing)

Strong Troubleshooting and problem-solving skills.

Excellent customer Service skills and effective learning skills


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