Consulting-ET&P-Emerging ERP - D365 CRM Technical- Senior Consultant
Location
Bangalore | India
Job description
Job Description: D365 CRM & Power Platform Tech Lead
Position Overview: We are seeking a dedicated and skilled D365 CRM & Power Platform Tech Lead to lead and guide our technical teams in the design, development, and implementation of cutting-edge customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a technical leader, you will play a pivotal role in driving the successful delivery of high-quality, scalable, and integrated solutions that enhance our digital capabilities.
Responsibilities:
- Provide technical leadership and guidance to a team of developers, ensuring effective utilization of Microsoft Dynamics 365 CRM and Power Platform technologies to meet project objectives and timelines.
- Collaborate closely with business analysts, architects, and stakeholders to understand requirements, translate them into technical specifications, and design optimal solutions.
- Lead the hands-on development of D365 CRM and Power Platform solutions, including configuration, customization, extensions, workflows, and integrations.
- Perform code reviews, provide constructive feedback, and mentor team members to ensure adherence to coding standards, best practices, and quality guidelines.
- Design and implement scalable data models, system architecture, and integration patterns to support robust CRM and business process automation solutions.
- Work closely with cross-functional teams to ensure seamless integration of D365 CRM and Power Platform solutions with other systems and applications.
- Collaborate with the testing team to ensure comprehensive test coverage, identify and address defects, and oversee the deployment of high-quality solutions.
- Stay up-to-date with the latest advancements in D365 CRM and Power Platform technologies, evaluate their applicability, and drive continuous improvement within the team.
- Act as a subject matter expert, providing technical guidance and troubleshooting support to resolve complex technical issues.
- Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients.
Skill
- Proven experience (6+ years) in hands-on development and technical leadership using Microsoft Dynamics 365 CRM and Power Platform.
- Strong expertise in D365 CRM configuration, customization(plugin & action), and extension using Power Apps (Model Driven & Canvas App), Power Automate, Power Portal/Power Pages
- Hands on exposure on client site scripting ( JS /TS)
- Hands on exposure regarding integration with 3rd party application /ISV by leveraging REST API
- Experience in leading and mentoring technical teams of at least 5+ team members, with a track record of successful project delivery.
- Excellent problem-solving skills, with the ability to analyze complex technical challenges and provide innovative solutions.
- Strong communication skills, both written and verbal, with the ability to convey technical concepts effectively to diverse audiences.
- Microsoft certifications in Dynamics 365 and Power Platform are highly desirable.
- Should have solution deployment exposure through unmanaged/managed solution package
- Familiarity with Agile methodologies by leveraging Azure DevOps.
Nice to have
- Experience with Azure services and cloud-based architectures is a plus.
- Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage
Job tags
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