Member Service Representative (MSR)
Location
Pune | India
Job description
A Member Service Representative provides support and service to clients of a membership-based organization, such as a bank or insurance agency. They respond to requests and complaints, make sales, process orders and provide information on the organization and its services.
Roles Responsibilities
- Interact with Customers, Process Transactions, Provide Information and Cross-sell Products.
- Investigate and Resolve Complaints and Concerns.
Required Skills
- Extensive experience in handling and managing the cash system.
- In-depth knowledge of customer service delivery and management.
- Proficient in working in a challenging work environment.
- Excellent verbal, written communication, interpersonal skills knowledge of computer and MS office. Ability to compute basic arithmetic and work with numbers.
Job tags
Salary
