Location
Kolkatta | India
Job description
Benefits: ESIC/ Mediclaim, PF, Gratuity, CL, SL, PL etc..
Qualification: Graduate or Diploma/ B Tech in EE, ME, Automobile.
Experience: 2 to 6 yrs. in same field
Product & Brand to be handled:
Godrej Forklift, Stacker, Hand Pallet Trolley, Battery operated platform trucks etc..
Job Description:
- Responsible for Service co-ordination for Godrej division
- Preparation and monitoring of warranty and AMC visits on weekly & monthly basis. Advance planning on deployment of engineers.
- Co-ordination with Principal's for service and parts related support.
- Technical support to engineers on field issues for resolution.
- Monthly invoicing to Principal and customers against visits and paid jobs.
- Interaction with customers on satisfaction of services rendered and take corrective actions to improve upon.
- Regular meetings with key customers.
- MIS reports on service activity on weekly and monthly basis.
- Monthly service meetings with engineers.
- Call assigning on daily basis.
- New machine registration & SAP entry to Godrej.
- FSR Portal handling & claim submission.
- Handling of AFDC for machine sales.
Job tags
Salary
Rs 2 - 4 lakhs p.a.
