Take ownership of IT function of the company and manage all IT related activities for all offices and Data Centre and lead/manage team members across different locations.
Overlook and Work closely with other department, implement IT Systems to support business requirements and operational needs, which also involves daily IT administrative and support activities as well as basic network configuration and maintenance.
Take the ownership for ensuring operational readiness by monitoring status of critical infrastructure and services, and maintaining and implementing operational plans/procedures such as disaster recovery plans, backup plans, etc
Provide technical expertise and contribute where applicable to establishing the direction for the IT architecture, standards, design and implementation approaches for the internal and external systems
Evaluate and implement plans and design proposals for high impact IT solutions
Assist the internal cross-functional teams to troubleshoot Linux/VMware/Windows server issues, and provide innovative solutions to improve efficiency and productivity
Designing and implementing new network solutions and improving the efficiency of current networks
Manage scheduled backup, offsite storage and restore request
Manage Virtual Machine (VM) host including provisioning, cloning and creation of new VM
Handle the user management in V-Key. Oversee the process that provide new staff with PC/account setup and orientation as part of employee on-boarding. Provide cover for its daily operation when needed.
Manage IT vendors, manage IT assets procurement, installation and life-cycle maintenance of IT hardware and software
Review specifications and designs to ensure compliance with security and IT policies
Drive knowledge sharing initiatives to promote technical proficiency across all teams
Requirements
Bachelor degree or diploma in Computer Science/Information Technology or other STEM field.
Minimum of 8 years of working experience in IT operations/IT support/Systems Administration
Experience in designing and implementing network solutions and maintenance
Experience in installing, configuring and supporting network equipment including routers, proxy servers, switches, firewalls, WAN accelerators, DNS and DHCP
Virtualization (VMWare, Hyper-V), enterprise backup and recovery procedures, system performance-monitoring tools
Working experience in Linux system (Redhat/CentOS), Experience in Microsoft Office 365 management, Active Directory, Windows Server System
