System Soft Technologies
Location
Delhi | India
Job description
System Soft Technologies is a leading technology company that provides innovative technology solutions and consulting services to enhance innovation, business value, and competitiveness. For over 20 years, our focus on becoming a trusted partner to each client has allowed us to become a $140MM+ company with a pool of over 800 associates who cover the full spectrum of IT expertise. We are distinguished by our ability to anticipate the unique needs of our clients and deliver a level of quality that far exceeds their expectations.
Why System Soft Technologies? At System Soft Technologies, we are a family unit powered by diversity, inclusion, transparency, respect, integrity, and passion for our clients and our people. Our business growth depends on your professional development, as we collaborate, share ideas and innovation, and invest in our future. By forging a meaningful partnership with our people, we come together with the same purpose, exceeding our goals. This keeps us nimble, ahead of the competition, and on top of our industry. Our continued success begins with you. Job Title: Quorum Level 2 Operation Support Duration: 6+ months Contract Location Remote • Quorum experience is a must; all other qualifications can be discussed. • Skilled Quorum Level 2 / L2.5 Operations Support • Candidates with experience in Energy Oil and Gas industry and/or hydrocarbon accounting are encouraged to apply • 2-5 years of experience in operational support of Quorum or oil and gas accounting applications • Basic technical experience in diagnosing, troubleshooting, and Quorum custom implementation applications • Responsible for handling escalated issues that Level 1 support is unable to handle • Provide technical support to the team responsible for a subset of business systems applications • Create trouble tickets for incidents and tasks, assign team members, and monitor application service • Analyze and troubleshoot functional and product queries, maintain logs, recreate issues, and communicate with users • Responsible for handling escalated issues that Level 1 support is unable to handle • Assist users with SQL scripting and general database queries • Reproduce and document application issues • Triage incoming user issues and prioritize them accordingly. • Work with users to troubleshoot application issues, test solutions, and provide resolutions. • Perform complex technical tasks independently, including database troubleshooting, installations, and environment configurations. System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting us at [email protected].Job tags
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