Location
Udaipur | India
Job description
Company Description
Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.
Job Description
The Security Manager manages the Safety and Security operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, safety, accident and fire prevention and response. Ensures that all areas of the property are safe and secure.
The Security Manager will act as a liaison for the property, in compliance with all state and federal agencies.
ESSENTIAL DUTIES:
- Will oversee the day to day operations for the Security department
- Will patrol lobbies, corridors, and public rooms, confers with management, interviews guests and employees, and question persons to identify more information and investigate disturbances, complaints, thefts, vandalisms, and accidents.
- Help reduce team member injuries by observing and reporting unsafe conditions, and partner with departments to ensure that there is a preventative solution in place.
- Responsible for mentoring, training and cross training new hire team members on procedures for all positions.
- Enforce all property safety and security policies and procedures.
- Own and manage safety programs, such as monthly safety committee meetings, development and implementation of all safety awareness initiatives, weekly communication of safety awareness and property emergency procedures.
- Maintains Certificates of Insurance (COI's), certifications and documents required by law and Standard Operating Procedures (SOP's).
- Initiates internal and external investigations independently or under the direction of the General Manager.
- Manage Lost and Found program.
- Oversee scheduling, timesheets and payroll is aligned with budgetary goals.
- Oversee and manage the details of the monthly security inventories to ensure that they are complete and accurate.
- Manage and utilize Opera and other software to perform basic safety and security duties.
- Attentive to the radio communication and be alert for any emergency situation at all times.
- Will be the point person for law enforcement agencies inquiries to include but not limited to testifying in court for applicable cases, fact finding and evidence collection, and any other requests.
- Knowledge of local laws that pertain to hospitality and the Indian Penal Code
- Performs other duties as assigned or tasked.
Qualifications
EXPERIENCE:
- Minimum of 4- 6 years in similar role as an Security Manager
- Full service in hotel experience will be preferred.
- Strong guest services experience and service recovery knowledge.
- Valid driver's license is a requirement.
- Risk Management experience preferred.
- Must have working knowledge with security tools and equipment to train officers in the protection of guest and employees.
- Fluency in English both verbally and non-verbally.
EDUCATION:
Additional Information
BENEFITS:
An opportunity to be with world's preferred hospitality company
Captivating and rewarding experience working alongside passionate professionals
Range of exclusive Heartist Benefits
Develop your talent through learning programs by Academy Accor.
Job tags
Salary
