Specialist-Technology Services

Job Description -

Position Title

Specialist

Function, Responsibility Level

Reports to

Assistant Manager

Associate Name

Span of Control

Location - MetLife GOSC (MCC

Business Type

Business Complexity

Basic Function

Essential Functions

Ability to work on multiple projects

Schedule calls and share MOMs

Strong Understanding of Test Planning, Design, Execution and Defect Reporting & Tracking.

Extensive working experience on all phases ofSoftware Development Life Cycle (SDLC), its

methodologies such asAgile, SCRUMandWaterfall Model.

Ability to write share, precise and logical Test cases/Scenarios

Experience of any defect management tool like Jira

Participate in troubleshooting and triaging of issues with different teams to drive towards root

cause identification and resolution.

Work with software developers and project support teams.

Study BRD, FRD.

End to End Testing.

Analyze metrics in Causal Analysis meetings to define corrective actions.

Participating in Peer Reviews.

Participate in process improvement and defect prevention activities.

Status of any deliverables (Test Scenarios/Test Script/Defect).

Good to have skills (Not Mandatory):

Automation Testing experience using any modern-day tools like Selenium WebDriver with

TestNG framework and Cucumber etc.

Ability to develop and design automated test strategies for functional, non-functional

and performance testing that helps increase testing coverage and reduce overall testing cycle

times

Primary Internal Interactions

Primary External Interactions

O - Optional

Acknowledgement (acknowledge that the information contained in this document is factual and complete)

Supervisor/Manager Mumtaz Date28-Dec-10

MetLife Values :

Core Values:

The employee should adhere to MetLife Core values:

People Count - It's all about people… MetLife's key resource. MetLife will succeed in the marketplace because we are winning from within.

Integrity and Honesty - Conducting our business endeavors with truth, sincerity and fairness.

Innovation - Continuously creating and introducing new and original ideas and ways of doing things.

Financial Strength - Operating with an intense dedication to managing monetary resources for strong business results.

Partnership - Functioning productively in teams towards a common purpose-realizing the collective power of diverse work groups.

Personal Responsibility - 'Coming into your own'-performing as a leader to be really effective and successful-by acting and making decisions independently to get results.