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Manager - Technology Sector - SCO


DP World


Location

Mumbai | India


Job description

BASIC INFORMATION
Position NameBDM- Tech and Consumer Durables
Job Band3
LocationGurgaon /Chennai/Mumbai
Reporting ManagerDGM- Technology and Consumer Durables
Team SizeNA

ROLES & RESPONSIBILITIES

Business Development Objectives:
.The primary goal is to expand our customer base, increase market share, and achieve revenue targets as per budget
.Build and maintain a robust sales pipeline by proactively identifying and engaging potential clients through various channels such as cold calling, networking events, industry conferences, and referrals. Ensure that the sales cycle of each opportunity is managed through CRM with regular
.Develop and deliver compelling sales presentations and proposals to prospective clients, highlighting the unique value propositions and benefits of our logistics services
.Provide regular sales forecasts, reports, and insights to the management team, highlighting key performance metrics, sales achievements, and areas for improvement
.Negotiate contracts and pricing agreements with clients, ensuring profitability while meeting customer requirements and market standards

Customer Delight:

.Collaborate with cross-functional teams, including operations, customer service, and finance, to ensure smooth onboarding and seamless delivery of services to clients. Take part in MBRs and QBRs with customers
.Establish and maintain strong relationships with key decision-makers and stakeholders in the technology and consumer durables sector, including senior executives, supply chain managers, and procurement officers
.Market study to understand customer needs, industry trends, and competitive landscape, and use this information to develop tailored business development strategies


QUALIFICATIONS & COMPETENCIES

Skills and Competencies

.Proven track record of successfully driving business growth and achieving sales targets in the logistics or related industry, with at least 8-10 years of experience
.Relevant logistics expertise within identified sub sectors - Tech, Consumer Durables and Telecom
.Strong sales and negotiation skills, with the ability to build rapport, persuade and influence key stakeholders at all levels of an organization.
.Excellent communication and presentation skills, with the ability to articulate complex logistics solutions in a clear and compelling manner
.Self-motivated and results-oriented mindset, with the ability to work independently and meet deadlines in a fast-paced, target-driven environment
.Proficiency in using CRM software and other sales tools to manage leads, track sales activities, and generate reports
.Flexibility to travel as needed to meet clients, attend industry events, and explore new business opportunities


Stakeholder Internal: All Business and Functional Verticals,
External: Customers, Major competitors
.Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in Logistics/Supply Chain

.Preferred Certifications if anyRelevant logistics expertise within identified sectors - Tech/Consumer Durables/Telecom


.Range/ Min no of years - of overall Experience required
8+ years
.Min no of years of Industry specific experience required, if any & the industry type
5-7 years of experience in logistics industry

Job Purpose: The Business Development Manager will be responsible for driving business growth and developing strategic partnerships in the technology and consumer durables sector for our logistics service provider company. The primary goal is to expand our customer base, increase market share, and achieve revenue targets. The role requires a deep understanding of the sector's trends, strong sales and negotiation skills, and the ability to build and maintain strong relationships with clients and industry stakeholders.
Key Responsibilities:
1.Identify and pursue new business opportunities in the technology and consumer durables sector, including e-commerce companies, technology manufacturers, retailers, and distributors.
2.Conduct market research to understand customer needs, industry trends, and competitive landscape, and use this information to develop tailored business development strategies.
3.Build and maintain a robust sales pipeline by proactively identifying and engaging potential clients through various channels such as cold calling, networking events, industry conferences, and referrals.
4.Develop and deliver compelling sales presentations and proposals to prospective clients, highlighting the unique value propositions and benefits of our logistics services.
5.Collaborate with cross-functional teams, including operations, customer service, and finance, to ensure smooth onboarding and seamless delivery of services to clients.
6.Negotiate contracts and pricing agreements with clients, ensuring profitability while meeting customer requirements and market standards.
7.Establish and maintain strong relationships with key decision-makers and stakeholders in the technology and consumer durables sector, including senior executives, supply chain managers, and procurement officers.
8.Monitor market trends, competitor activities, and customer feedback to identify opportunities for service improvement and develop innovative solutions to meet evolving customer needs.
9.Provide regular sales forecasts, reports, and insights to the management team, highlighting key performance metrics, sales achievements, and areas for improvement.
10.Stay updated on industry regulations and compliance requirements related to the technology and consumer durables sector and ensure adherence to legal and ethical standards in all business activities.
Skills and Competencies Required:
1.Proven track record of successfully driving business growth and achieving sales targets in the logistics or related industry, with specific experience in the technology and consumer durables sector.
2.In-depth knowledge of the technology and consumer durables industry, including market dynamics, trends, key players, and supply chain requirements.
3.Strong sales and negotiation skills, with the ability to build rapport, persuade and influence key stakeholders at all levels of an organization.
4.Excellent communication and presentation skills, with the ability to articulate complex logistics solutions in a clear and compelling manner.
5.Strategic thinking and problem-solving abilities to identify market opportunities, develop effective sales strategies, and overcome obstacles.
6.Strong relationship-building skills to establish and maintain fruitful partnerships with clients, industry associations, and other relevant stakeholders.
7.Self-motivated and results-oriented mindset, with the ability to work independently and meet deadlines in a fast-paced, target-driven environment.
8.Analytical skills to analyze market data, sales metrics, and customer feedback to identify trends, patterns, and areas for improvement.
9.Proficiency in using CRM software and other sales tools to manage leads, track sales activities, and generate reports.
10.Flexibility to travel as needed to meet clients, attend industry events, and explore new business opportunities


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