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Quality Assurance Manager


Barclays


Location

Chennai | India


Job description

Job Title : Quality Assurance Manager
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

Analyst in CB KYC QA is responsible to perform reviews of KYC Files from Corporate Banking clients so as to independently assess, for a representative sample of files, whether Client Due Diligence Policy and regulatory requirements have been adhered to.

What will you be doing

. Analyse Client data and documentation stored in the KYC Files in order to determine whether Policy and regulatory requirements are met.
. Assist assignment team leader/AVP in the preparation of Executive summaries, reports and Management Information.
. Document all testing to a standard that allows reperformance of the work by an independent third party. (Workpapers will be available for inspection by auditors and other third parties).
. Proactively learn and build knowledge of Barclays ERMF and policies, and Financial Crime Key Risk Framework.
. Support the embedding of all relevant policies and regulatory requirements. Facilitate and share knowledge and best practices.
. Use expert KYC knowledge to analyse KYC information for a broad range of Corporate clients, including a wide variety of specialist industry sectors and various unique/bespoke projects.
. Use strong problem solving and team working skills to resolve complex cases, ensuring the Bank's Policy and regulatory requirements are always met.

What we're looking for:

. In-depth knowledge of Know Your Customer and financial crime regulations. ACAMS or equivalent KYC/AML professional certification preferred.
. Proven professional experience in the financial services industry, plus understanding of the corporate banking business and clients. Experience in roles linked to Anti Money Laundering processes and controls (in Financial Crime, Operations, Internal Control or Assurance functions).
. Awareness on risks, and basic understanding of internal control frameworks.
. Strong analytic skills, attention to detail/investigation and critical sense.
. Positive can do attitude. Flexible and professional, focused on both quality and deadlines.
. Integrity, trust & confidentiality.
. Communication skills: capacity to articulate ideas and issues in a clear, plain and concise language.
. The role holder will have excellent command of the English language.

Skills that will help you in the role:

. Proven experience in KYC roles.
. Excellent knowledge and understanding of the legislation that affects Barclays and our clients (including the Data Protection Act, Companies Act, Insolvency Act, Financial Services Act, Money Laundering and confidentiality regulations)
. Passion to succeed
. Ability to work under pressure
. Minimum educational qualification will be graduation.
. Team Player
. Driven to deliver above and beyond
. Intuitive and proactive approach to all parts of the role
. Excellent IT skills

Where will you be working
Chennai

Be More at Barclays
At Barclays, each day is about being more - as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.


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