Client Success Consultant- Sales Pre sales
Location
Bangalore | India
Job description
Client Success Consultant Sales (Presales)
Experience:3 5 years
Location: Bengaluru Karnataka
Mandatory (Experience) 3 plus years of exp in presales to enterprise clients
Preferred (Company) IT Companies/ Design studio
Role & Responsibilities
- Be the first touch point for customers in the presales journey
- Involved in customer research data analysis lead qualification etc
- Understand & articulate in detail client requirements & goals for services that we provide
- Articulate and demonstrate our value proposition creating excitement and enthusiasm among prospects
- Define & maintain scope documents for design projects across multiple clients using Excel decks etc.
- Gather customer requirements via interviews workshops questionnaires surveys site visits workflow storyboards etc. and relay the information clearly to the internal teams.
- Accountable to Project Management and sales for detailed project scope & estimate.
- Work iteratively to provide accurate effort estimates based on the scope to the Sales lead.
Ideal Candidate
- Excellent articulation skills & eye for detail
- Strong interpersonal listening written & oral communication skills.
- Experience in B2B Sales and ability to manage enterprise clients
- Be able to multitask prioritize and manage time effectively.
- Be updated with the latest industry and technology trends and market research
- Possess a short/quick learning curve.
- Proficient in Microsoft Office and relevant software
- Ability to understand different domains & problem statements
- Sound judgment and ability to analyze opportunities and information
- Immaculate in documentation processoriented & analytical.
- Ability to effectively prioritize and execute tasks under pressure.
- Prior exposure to user experience design/software development/product management would be ideal.
pre-sales,enterprise,b2b,it,design studio
Job tags
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