User Experience Designer - Vice President
Location
Secunderabad | India
Job description
Job Description
You will have the opportunity to lead impactful initiatives, collaborate with senior leaders, and enhance your design and research skills. This role offers a unique intersection of design craft and strategy, providing a platform for career growth and skill development.
As a User Experience Designer in Consumer& Community Banking, you will lead large and impactful initiative, utilizing a facilitative leadership style with senior design, research, product, and engineering leaders. You must be comfortable and capable of leading multi-disciplinary teams across the full range of design practice, from up-front research, insights, and strategy, though to ideation, prototyping, and testing, and to delivery of final designs. You are expected to be strong partners with senior Product Management and Engineering Leads, developing product and business strategy, which informs prioritization, planning, and decisions across multiple product teams. Having a moderate understanding of typical developer practices ranging from code versioning and repositories, Command Line Interfaces (CLI), Cloud services and environments, YAML configuration files to the usage of Web based libraries such as ReactJS, Storybook, and ChartJS.
Job Responsibilities - Advocate for the users' perspective when collaborating with Product Managers and Engineers to plan roadmaps, gather requirements, and structure the work.
- Drive creation of new product and business strategy at the intersection of user needs and business goals
- Lead multiple, parallel teams in the design and re-design of end-to-end experiences across our Global Banking Platform offerings.
- Communicate expectations within the design team for standards of quality through creative direction and critique. Contribute to the creation of visions ('north stars') that make strategy concrete.
- Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product 'blueprints' across teams.
- Advance Chase's practice in craft capabilities, internally through mentorship and training and externally through writing and conference presentations.
- Work closely with developers in an agile environment to properly communicate layouts and designs with technical acumen.
Required Qualifications, Capabilities And Skills - Bachelor's Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience.
- 10+ years of experience.
- Can direct self and others in both planning and structuring the work and executing on expected levels of quality.
- Experience leading a program of work through full product development cycles in discovery, concepting, prototypes, specifications, and enablement.
- Prior work involves leading design teams (with other Designers, UX Researchers, and Content Designers) and cross-functional collaboration with senior Product Managers and Engineering leads.
- Expertise in Interaction Design, and strength in Visual/UI Design or Information Architecture; Intermediate proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design.
- Strong facilitation skills and experience employing a variety of methods and techniques to run complex design-led workshops.
- Has driven new business thinking and strategy through their user-centered design work.
Preferred Qualifications, Capabilities And Skills - Advocate for Accessibility Guidelines and Inclusive Design practices
- Comfortable with structuring and planning design work in cross-functional contexts
- Able to show how their understanding of technical constraints and opportunities informed design solutions; Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards
ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About The Team Our Consumer& Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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