Group Booking Manager

Location

Mumbai | India

Job description

Key Responsibilities:

• Manage all aspects of large group bookings, ensuring a smooth and efficient travel experience for groups ranging from 200 to 300 individuals.
• Coordinate closely with hotels, airlines, and other service providers to secure the best rates and accommodations.
• Develop and maintain strong relationships with clients, understanding their needs and preferences to tailor travel packages accordingly.
• Leverage industry knowledge to anticipate challenges and proactively address them.
• Provide exceptional customer service, resolving any issues that arise before, during, or after the trip.
• Maintain accurate records and documentation related to group bookings.
• Collaborate with the sales and marketing teams to identify new opportunities and enhance service offerings.

Qualifications:

• Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
• 3-5 years of experience in the travel and tourism industry, with a specific focus on managing large group bookings.
• Demonstrated ability to handle complex travel arrangements and logistics.
• Exceptional communication and negotiation skills, with the ability to engage effectively with clients and service providers.
• Strong organizational skills and attention to detail.
• Proficiency in travel booking systems and software.
• Based out of Malad, Mumbai, with flexibility to travel as required.

What We Offer:

• A competitive salary and benefits package.
• The opportunity to work with a dynamic and experienced team in the travel industry.
• A challenging and rewarding role with the potential for career growth.
• Training and development opportunities to enhance your skills and knowledge in group travel management.

Job tags

Salary