Retail Training Manager

Location

Patna | India

Job description

Company Description

Centum Learning, a part of upGrad group, is a leading learning solutions company in India and Africa. With over 17 years of experience in talent development and management space, Centum Learning has trained more than 5 million people globally. Centum specializes in providing custom training solutions - sales and service excellence training, soft skills training, mid-level leadership training, e-content development services, digital learning platforms, CSR implementation solutions, and skill development training.

Role Description

This is a full-time on-site role for a Retail Training Manager. The Retail Training Manager will be responsible for developing and delivering training programs for retail employees, managing training budgets, creating reports and analytics, and ensuring customer satisfaction. ( Appreal/Fashion.)

Qualifications

• Training Management and Training & Development skills
• Effective Communication skills
• Training and Customer Service skills
• Excellent interpersonal and leadership skills
• Ability to handle multiple tasks and work in a fast-paced environment
• Bachelor's or Master's degree in Business, Psychology, Education, or related field
• Experience in retail or customer service industry is a plus
• Professional certifications in training and development are preferred

Salary- Best in the industry

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Job tags

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