Location
Bangalore | India
Job description
- Support Oracle/IRIS Operations process including customer query, managing inbound outbounds and application access.
- Support all Maintenance related activities in Oracle/IRIS and other financial systems like Essbase, HFM/HFR, OBIEE, etc
- Perform system configurations and BR100 Setups along with BAU activities.
- Ensure compliance with agreed SLA, internal guidelines, accounting policies/ protocols and support internal and external audits.
- Support application enhancements and testing.
- Support process standardization, automation, and continuous improvement initiatives (Both business partner and customer initiatives.
- Collaborate with key stakeholders - Process Owners, Product owner, Technology partners. Ability to work on the documentation related to the financial application support process area.
Experience:
- Customer management experience and needs to interact with various business users/units. Functional skills backed with accounting domain knowledge. Knowledge of IRIS/Oracle/ERP/OBIEE. Functional knowledge on Finance Processes.
Qualification /Critical Skills / Knowledge required -
- Academic B.COM/B. Tech/MBA/ Commerce graduate with minimum 2-3 years of experience. Functional knowledge of Finance. An ERP knowledge, Analytical Skills including financial accounting / reporting understanding. A fast/keen learner with the ability to learn a detailed process quickly. Excellent verbal and written communication skills.
- Nature and complexity of communication handled by the role - Ability to interact with Business for gathering requirements and support user testing. Ability to Build Strong Relationships and a team Player. Support end user in trouble shooting and provide trainings.
- Conflicts Challenges handled by the role - multi-tasking, understanding changes driven by Technology, Business Process, new enterprise initiatives, local requirements. Quick turnaround with stringent timelines.
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Job tags
Salary
