Sales Coordinator

Location

Noida | India

Job description

About Statcon Electronics

Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence and Solar energy.

About the position

We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction. 

Responsibilities  

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. 
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. 
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. 
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. 
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. 
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. 
• Making the company's products and services as attractive to potential customers as possible. 
• Ensuring adherence to laws, regulations, and policies. 
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Requirements:  

• A bachelor's degree in business administration or a related field. 
• 2 or more years' experience in sales & marketing. 
• Experience as a sales coordinator or in administration may be advantageous. 
• Good team development and leadership skills. 
• Computer literacy. 
• Good administrative, organizational, and problem-solving skills. 
• Excellent communication, sales, and customer service skills. 
• The ability to multitask, work in a fast-paced environment, and meet deadlines. 
• Current knowledge of industry trends and regulations. 

Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit  .

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