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Supervisor, Quality


Concentrix


Location

Mumbai | India


Job description

Job Title:

Supervisor, Quality

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Key responsibilities:

Desired Skills:

Quality and Outbound BFSI background mandatory

Graduate in any discipline

People Management skills

Data structuring and churning ability

Basic knowledge of Six Sigma and statistical tools will be an added advantage

Ability to drive initiatives and projects to closure

Ability to deal with employees at all levels of hierarchy

Ability to provide leadership, direction, and motivation to build high performing teams

Analytical and Quantitative skills

Excellent Communication and articulation skills

Data Handling / data interpretation skills / data visualization skills

Good working knowledge of Transaction Quality systems, tools, and technologies.

Process Oriented, Planning, Decision making, Ability to prioritize, Ability to meet deadlines and work under pressure

Detail oriented, Strong organizational and Presentation skills

Education : Graduate, Any specialization

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Mumbai - Magnus Towers, 401, 4th

Language Requirements:

Time Type:

Full time

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