Soffit Infrastructure Services (P) Ltd
Location
Kochi | India
Job description
Main Responsibilities Physical Server & Storage Management: Address hardware, operating system & software/firmware issues of Tower, Rack & Blade Servers. Configure/manage servers using remote management consoles like IPMI, iDRAC, iLO etc. Execute BIOS updates and firmware updates for the server. Configure and maintain RAID in servers. Execute scheduled proactive support and performance-tuning activities.
Virtualization Platform Management: Configure / Maintain virtualization platforms – vSphere ESXi and vCenter. Configure/maintain datastores, vSwitches and port groups Configure/maintain virtual machines and their operating systems. Scheduled proactive activities and patching support Manage virtual machine snapshots Configure/maintain backup and replication of VMs using various solutions (eg: Veeam Backup) Windows Server Environment: O/S support Windows Server 2012, 2016 & 2019 Configure / maintain Active Directory Domain Services and Group policy management Configure / maintain DNS, DHCP, File Server, Web Server (IIS) roles Configure / maintain Windows Server Update Services (WSUS). Perform operating system state backups as well as user/application data online/offline/cloud backups. Perform security updates and Operating System hardening activities. Network Environment: Experience in managing firewall / UTM solutions from Sophos. Experience in managing L2 switches /VLAN- Management. End user device management: Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet, VPN, IP/Soft Phones) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Specially Windows 10 & 11) O/S support Linux MAC OS management skill (Good to have) Application infrastructure- client-side support (Email, Office) General Responsibilities: Maintain definitive library for OS, Applications, product guides, device firmware etc. Maintain and update configuration documents Maintain assets and software license / subscriptions Vendor co-ordination and support Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance Skills: Excellent troubleshooting skills Proven experience as server admin or similar role Exceptional organizing and time-management skills Very good communication abilities Windows Server 2012/2016/2019 operating system management skills VMware virtualization management skill Experience in managing firewall /UTM solutions from Sophos Reporting ServersVMwareSophosWindows ServerStorageVLANStorage Area Network (SAN)Network-Attached Storage (NAS)Unified Threat ManagementFirewall ManagementWindowsJob tags
Salary
