IT Commercial Excellence Admin

Location

Bangalore | India

Job description

• Candidate who have 3 to 5 years of salesforce system administrator with strong hands-on experience to support and manage 500 plus salesforce user.
• Preferred to have the candidate is Salesforce.com certified Administrator [ADM-201].
• Provide admin support in Garrett commercial excellence applications like Market View , PQF Manager and GCM.
• Candidate must have knowledge and experience in Sales, Service , Marketing and Finance functionalities.
• Must have experience in Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
• Support all aspects of user and license management including new user setup ,deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
• Must have hands on experience in Data loader tool to perform DML operations with Salesforce Standard and custom objects in salesforce environments.
• Assist with troubleshooting issues and provide technical support with salesforce.com best practices approach.
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• System administrator should collaborate with integration team and other connected systems to solve data issues and production bug fix.
• Identify unused or underutilised platform features .
• Sandbox environment management including creation , refresh and setup.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• Have good knowledge in excel functionalities like Vlookup to support on Data loader, data management activities.
• User support tickets, Monitor and improve user adoption.
• Helping users develop or fine-tune reports so they yield meaningful metrics.
• Fixing data records that have somehow been set with record types or ownerships that make them inaccessible to users.
• Weekly Data export and Metadata backup using Eclipse tool/other.
• Changeset Deployment activities requested by the Development Team.
• Data Management.
• User Training/Management.
• Technical documentation.

Education and Qualifications:

• Graduation in Computer Science.

Experience:

• 7 years of IT industry and Certified Salesforce Administrator.

Key skills and knowledge:

• Excellent English skills, other languages would be an advantage.
• Basic understanding of front-end technologies, such as CSS, JavaScript and HTML/XML.
• Basic understanding of relational database management system (RDBMS).
• Nice to have some experience in programming, database management and technologies like Java, Apex, Visual force, Java script, Jquery, and Integrations techniques SOAP, REST, Streaming API.

Job tags

Salary