Location
Mahesana | India
Job description
one Helpdesk coordinator( Male) ...
job description -
--
Good coordinator and follow-up with engineer and custodian required.
Qualification - Any Graduate...
Requirement skill - V Good communication skills, follow-up, excel, and Email.
Responsibilities for help desk coordinator
- Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems
- Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector setups
- Installation of new equipment to fulfill IT requirements for Components
- Must possess good customer relation skills, will be interfacing with customers daily
- Must be able to work unsupervised and perform tasks assigned
- Diagnoses and resolves more basic or common problems through discussions with end-users
- Assigns 2nd level technology support tickets to appropriate internal departments
- Tickets all communications within our Enterprise Service Desk system
- Provides low to moderate level of customer service support for office automation applications, personal computers, and printers
- Accurately documents and reports problems to technical staff for resolution
help desk,coordination
Designation: HELPDESK COORDINATOR
Vacancies: 1
Experience: 0 - 1.0 Year(s)
Job tags
Salary
Rs 1.2 - 1.5 lakhs p.a.
