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Territory Manager-Cross Sell (Home Loans)


IDFC FIRST Bank


Location

Surat | India


Job description

Role/ Job Title: Territory Manager- Cross Sell (Home Loans)

Function/ Department: Home Loan

Job Purpose

The role entails the responsibility of generating home loan business through different channels. It includes administering and training a team of executives to expand commercial vehicle loan business in that particular locality/branch.

Roles & Responsibilities

  • Sourcing and managing channels from the market and acquiring business from them.
  • Ensuring quality portfolio by minimizing delinquency and rejection.
  • Extensive knowledge and understanding of retails assets, products, operations and current market trends.
  • Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
  • Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
  • Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.
  • Create environment for team to focus on automation and digital enablement to fulfil customer needs holistically.
  • Attract & retain best-in class talent to meet Bank's rapid growth targets.

Education Qualification

Graduation: Any Graduate

Post-graduation: MBA.

Experience: 2 - 5 years of experience in sales.


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