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Chief Operating Officer


Aster DM Healthcare


Location

Kolhapur | India


Job description

Job Location: Aster Aadhar, Kolhapur The role incumbent is responsible for supporting the mission, vision and values of the Hospital. Provides leadership and acts as a director for the administrative management of assigned departments and functional areas. As part of the senior management team, assists with the strategizing, planning, controlling and evaluation and evaluating all activities of the Hospital within the established mission and values of the organization. Key responsibilities: Strategic Planning and Leadership: · Actively participates in the strategic planning process by establishing strategic direction and prioritizing of strategic initiatives. · Assists in the development of short and long range institutional goals in accordance with the hospital's mission, vision, values and strategic direction · Provides leadership in hospital-wide Quality, Performance Improvement and Service Excellence initiatives. Provides leadership to the hospital's Service Excellence program · Execute employee career planning and growth agendas · Motivate and challenge hospital employees, delegates effectively, communicate effectively, rewards contributions and manages collaboratively · Promotes a work environment that reflects a positive atmosphere, high employee satisfaction and competence and strong evidence of teamwork · Develops an understanding of the physician needs, attitudes, and objectives to blend those with the functions and strategic objectives of the hospital · Maintain regulatory requirements, including all Joint Commission, NABH and ISO Compliance Plan Operational Excellence: · Identifying and addressing deviations and its relevant causes · Responsible For EBIDTA of the Unit · Identifying and concentrating on profitable service lines · Monitoring costs to keep them at a optimum level · Accountable for delivery of committed quality services · Implementation of policies and standard operating processes for obtaining various quality certifications · Investigate any operational issue/complaints and giving proper recommendations towards quality · Defining parameters for the measurement of service quality · Devising and implementing control mechanisms to address variances · Implementing review and control mechanisms · Establishing MIS in critical areas to help reporting and problem solving Budget Planning: · Prepares and manages according to fiscal year budget plans, ensuring that the budget planning process correctly identifies operational needs of all departments within the hospital and that the Vice Presidents operate within the approved fiscal year budget · Promotes complete involvement of the departments’ heads in the preparation of the departments’ budgets and educates them in the importance of the budget, forecasting and planning process · Advises and makes recommendations to the CEO concerning budget, cost, and financial matters and encourages and assists department heads in establishing a measure of performance, increased productivity, quality improvement, cost controls, and maximum utilization of facilities

Qualifications MBBS with 10 - 15 years' of executive experience Strategic planning and business development experience Strong written and verbal and presentation skills Strong leadership and organizational skills


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