Location
Bangalore | India
Job description
Job Description (Posting).
Azure PaaS EngineerHCL Cloud Services team is looking for an experienced Azure PaaS Administrators with expertise in Azure PaaS services Design & implementation. In this role, you ll work closely with architecture and operations team on some of HCL's largest and most strategic customer engagements to build Azure PaaS Solutions and Manage the PaaS Infrastructure. o Position Azure PaaS Administrator o Designation Technical Specialist/Associate Consultant o Experience - A minimum of 8 years of experience in an engineering/operations role with a software and/or services company. Roles & Responsibilities: Resolve critical and complex technical issues in a 24x7x365 global support delivery team. Combine technical expertise and customer requirements to solve complex business challenges. Ability to quickly identify customer issues to specific Azure PaaS services and being able to conduct in-depth diagnostics on Azure PaaS platform and services. Work with Architects to deliver solutions and deploy new capabilities in customer environment. Analyse and eliminate top issues impacting customer experience. Build automation to solve customer problems and develop scripts to automate troubleshooting and diagnostics activities. Create documentation (SOP's & TSG's) to help L1/L2 teams to support operations. Work on critical, highly complex customer scenarios that span across multiple Azure services Act as a technical escalation point within the team Work with architecture team on process improvement and strategic initiatives Requirements: 6-8 years of experience in a technical position and a minimum of 2 years of experience as an Azure PaaS Engineer:o Setup, maintain, optimize, and secure PaaS services on MS Azure Cloud including Azure Logic Apps Azure Functions Azure Key Vaults Azure Logic Appso Knowledge of different Ingress and Egress Network Patterns o Deep and Hand-On knowledge of upgrades, maintenance, scale operations and backup o Setup and maintain Storage Management, DNS, Proxy Setup and maintain Firewall, Application Gateway, and Load Balancers on MS Azure Cloud o Build and manage backup, restore, and DR activities o Implement a container build strategy o Build & support existing infrastructure, whilst planning & implementing new solutions Designing & implementing CI/CD pipelines (Azure DevOps) o Must Have working experience with Terraform, Helm, Istio, Prometheus o Deep understanding of Microsoft Azure (Management groups, Azure policies, AKS, key vault, Application Insights, Application Gateway) o Deep knowledge of Microsoft Azure DevOps Tools (Pipelines, Release pipelines, Azure DevOps Boards) o Experience with Container platforms and Cloud Services using Identity, Storage, Compute, Automation, Disaster Recovery (Kubernetes, Helm, Istio) o Hands-On Experience on working with Private Networks, VPN and configuring Application proxies and load balancers. o Automation experience using Terraform, ARM Template, PowerShell or other similar tools o Hands on experience with Cloud Application Deployment patterns like Blue-Green, Canary or in a larger context of Service Mesh, Helm, K8 Operators, etc o Good understanding of CIS Best Practices for Hardening OS (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Technical Skills-Microsoft Technologies-Azure PaaS
Job tags
Salary
