CGI
Location
Bangalore | India
Job description
Position Description
Job ID: J1223-0741 Job Title: SAP CRM Technical Position: Software Engineer Experience: Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore / Bagmane tech park Bangalore Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with relevant experience. Details Job Description Assignment Description Experience from 6-12 years in SAP CRM Development Overall Position Responsibilities Follow established customizing guidelines and best practices Contribute to a knowledge-sharing attitude within module team globally Contribute to module team meetings as decided/required Actively collaborate with Solution Expert/Delivery Leader for business requirements and increase of business process knowledge in module team Actively collaborate with Functional Lead on meeting stipulated Service Level Agreements for case resolution within the module team Build and maintain support for the defined ways of working, as well as cooperation for continuously improving them Overall Technical Qualifications & Key responsibilities: Good technical knowledge in CRM WEB UI Extensively worked in CRM Sales and Marketing process Work experience in BRF (Business Rule Framework) Experience in SMARTFORMS and ICF (Internet Communication Framework) services In depth knowledge in CRM One Order Framework Extensively worked in BAdI's, RFC functional modules, Actions and Events in CRM Experience in developing Interfaces (Involving Idoc's) Good Knowledge of Performance Optimization Techniques Good Knowledge in CRM Middleware Work Experience in Workflow (Mainly in CRM) Conceptual Functional Knowledge in CRM Sales, Marketing and Service Process Experience from working in implementation/rollout projects Excellent communication & presentation skills Experience of the SAP Service Parts Management integrated scenarios would be appreciated (CRM, ECC, SCM) Experience in IPC routines would be appreciated Overall Position Competencies Able to analyze and solve day to day issues from business with-in agreed SLA. Experience in handling Change requests and problem management Ability to scope, prepare TS , script and execute interface tests Strong analytical, problem solving, and conceptual skills. Good coordination with team members and customers is must Excellent communication skills, make presentations, participate and/or drive workshops Experience in working with global/international teams will be considered Additional requirement (Is Must) Should be willing to work on CET shift to support & on EST shift occasionally depending on need On-Call for extended hour support Available on phone to attend to any major issues Support testing and be there for weekend supports if needed for Infra related changes Your future duties and responsibilities Required Qualifications To Be Successful In This Role Insights you can act on While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success. When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees 'members' because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world's largest independent providers of IT and business consulting services. At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist. Ready to become part of our success story Join CGI—where your ideas and actions make a difference.Job tags
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