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Servicemax Lead/QA/Architect


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Location

Bangalore | India


Job description

Find the different Job Descriptions below.( QA/Architect/Lead)

[Multiple Locations Opening]

Test Lead (QA)

Overall 15+ Years Industry Experience including Servicemax and Testing. 5+ Years of Experience on Servicemax as a Functional Consultant, Business Analysts or Test Manager Experience in leading a QA team or managing the careers of direct reports at different levels of career development. Good Experience and Knowledge on Test Management, Test Strategy and Testing Methodologies Experience on Test Case Desing, Reviews and Defect Management Good Understanding of Testing Process, Stakeholder Management and Communication, Reporting Experience on Creation of Test Strategy, Test Plan and Approach based on Program.

Architect :

Experience in Developer/Lead/Architect or QA. In Depth understanding of all business scenarios achievable from out of the box Salesforce Service Cloud. Must have experience & technical understanding (data model & processes) on ServiceMax implementation. Must have experience with Salesforce Classic to Lightning migration. Must have understanding on the CTI integration between Genesys and Salesforce. Well versed with Salesforce security Model. (Specially role-based sharing model) Exposure to Salesforce Data Masking scenarios

Lead :

8-10 years of experience as a Salesforce Technical lead or Architect will be responsible for integrating SFDC Salesforce ServiceMax with external systems by using webservices (SOAP API, REST API) etc., defining business requirements, solution architecture, and assisting with organizing the implementation. Requires a driven individual who has worked as Solution Architect, Technical Lead, or Senior Developer. Deliver full lifecycle Salesforce implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients) while being ready to roll-up your sleeves and be hands on when necessary. Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client’s business needs. Support clients with Integrations using common middleware tools and standard SFDC components. Drives Salesforce/ServiceMax enhancements to ServiceMax Methodology, Process, and Product Integration experience with Salesforce.com components including but not limited to API’s, APEX Web Services, Apex Call Outs, outbound messaging, SSO, and data loaders. Familiar with common middleware applications such as Cast Iron, Web Methods, and Informatica Support clients and internal consultants with master data management best practices Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation, Architecture Diagrams)


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